Tag Archives: complaints

If you go down to your bank today…

Not known for their shining reputation for providing good investment advice, the banks have taken another beating today after Bank of Scotland was fined £3.5m by the FSA.

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Banks top the complaints chart. Again.

The Financial Ombudsman Service (FOS) dealt with a record number of complaints during the last year, with over half of them relating to payment protection insurance (PPI).

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Better regulatory protection for investors

The Financial Services Authority (FSA) has published a consultation paper (CP11/08: Data Collection: Retail Mediation Activities Return and complaints data) making proposals for more robust data collection from authorised firms.

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Beware your bank

Informed Choice chartered financial planner Martin Bamford looks at the new report from the Financial Ombudsman Service (FOS) and what it means for financial ‘advice’ from the banks.

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